.Review Domains

Did you know?

67% of consumers are influenced by online reviews.

A study conducted by BrightLocal found that star ratings in the search engine results page can increase click-through rates by up to 25 percent.

Around 85% of consumers trust online reviews as much as they trust a personal recommendation from somebody they know.

More consumers look at reviews than look for discounts and pricing information. More than 50 percent look at reviews, while only 34 percent are focused on deals.

The Pew Research Centre found that about 40 percent of US adults have talked about companies on social media.

91% of people only look at the first page of Google results.

Consumers will tell an average of 42 people about a good customer experience and 53 people about a bad customer experience.

70% of consumers will leave a review for your business, if you ask them to.

Given two similar products with similar ratings, consumers are more likely to buy the product with more reviews (Psychological Science, 2017).

53% of customers expect businesses to reply to their online reviews within seven days.

82% of shoppers specifically seek out negative reviews.

Displaying reviews for higher-priced products can increase conversion rates by 380%.

Around 50% of people will visit your website after reading positive reviews.

Negative reviews about a company or product can risk losing 67% of potential customers.

According to a study published in Psychological Science, people more likely choose products based more on the number of reviewers than on the average rating of the review. This indicates that it is less important to focus on earning reviews from the happiest customers than it is to focus on encouraging customers to review your products.